Don’t Wait Until It’s Too Late: Why Companies Put Off CPR Training Until an Incident

Over the years, we’ve observed an ironic — and tragic — trend among people who reach out to us about CPR training. Far too many organizations wait to implement group training until after an incident occurs in the workplace. While late is certainly better than never, failing to implement CPR training before it becomes necessary puts your entire staff at risk. Read on to learn more about why people tend to put off CPR training until it’s too late, and how to start building your training program today.

6 min read

How to Future-Proof Your Workplace CPR Training

Organizing your company’s workplace CPR training doesn’t need to cause headaches. In fact, it can be a way to offer your team a shared experience that not only gives them a valuable skill but also helps them forge better relationships along the way. Read on to learn how to future proof your workplace CPR training program to save you time and keep your staff up to date on this life-saving skill.

9 min read

How to Create Your Own Team of Happiness Heroes: Prioritizing Amazing Customer Service

At ProTrainings, we talk a lot about saving lives. But we also believe that everyday heroes can make a difference in the world just by making someone’s day a little better. For example, employees at companies with amazing customer service act as “happiness heroes,” saving the day for each customer they serve. So here are some key characteristics of amazing customer service and how you and your team can become “happiness heroes” who prioritize making each customer’s day.

6 min read

Getting It Done: The Psychology of Team Productivity, Compliance & Communication

Anyone who’s worked in a leadership position can tell you that getting team members to complete tasks independently can be tricky. Whether it’s getting folks to turn in projects on time or complete the necessary training, managers and supervisors often wonder how to improve team productivity without having to send a barrage of follow-up emails. Here are four tips on how to improve team productivity and get your team firing on all cylinders with minimal follow-up.

7 min read

In-House vs. On-Site CPR Training: Which Is Right for You?

As awareness of how vital CPR is to increasing a victim’s chances of survival grows, so will the number of people looking to get certified. But with in-house, blended, and on-site CPR training courses to choose from, how do you know which is right for you? Read on to learn about in-house versus on-site CPR training and how to choose the right one to get your team CPR certified while minimizing workload and maximizing efficiency!

5 min read

How to Create & Implement an Emergency Response Plan

When disaster strikes, every second matters. If staff members are unsure of how to handle an emergency — be it a medical crisis, a natural disaster, a workplace accident, or something else — a bad situation can quickly become worse. That’s where an emergency response plan comes into play. Read on to learn more about how to create and implement an effective emergency response plan.

9 min read

Challenges & Support for Pediatric Home Health Professionals

Working in the home health industry can be mentally, emotionally, and physically draining no matter the age of the patients. But for pediatric home health workers, there are often additional challenges and emotions to navigate. Read on to learn more about the challenges faced by home health workers who specialize in working with children and how to support them so they can properly care for their patients — and for themselves.

4 min read

How to Introduce New SOPs for Your Home Health Team

Creating standard operating procedures (SOPs) is a great way to help your home health team improve efficiency and reduce frustration. But once you’ve finished creating the SOPs, you also need to ensure your team actually puts them into practice. Read on to learn how to introduce a new SOP to your team and get everyone on board with implementing the new process.

4 min read

Home Health & CPR SOP Building: The Basics

If your home health team isn’t operating as efficiently as they should, you might need to establish some standard operating procedures (SOPs). From a simple CPR SOP that lists the steps to take to save a life to a complex onboarding SOP that details the process of bringing in new team members, SOPs help your workers do their jobs better and faster. Read on to learn how to create an effective home health or CPR SOP and how SOPs can help your team operate more efficiently and effectively.

5 min read

Surviving the Medical Staff Shortage in Home Health Agencies

A widespread medical staff shortage in home health agencies leaves patients without care, home health aides overworked and exhausted, and home health agencies unable to meet all the needs of their communities. And with the demand for in-home care rising, home health agencies are in great need of solutions to improve employee retention. Read on to learn more about the medical staff shortage and how home health agencies can improve employee retention.

5 min read

Inspirational Book Recommendations for Home Health Caregivers

Home health caregivers fulfill a vital but difficult role in society. While they pour so much time, attention, and energy into caring for others, their own mental, physical, and emotional needs often go unmet. Whether you’re a caregiver yourself or you have friends, family, or colleagues in health care, here are six inspirational books to share with the home health caregivers in your life.

4 min read