Video Training Courses

You are eligible for a 30-day money back guarantee on any video course. Refunds are credited back to your credit card or original payment method.

Courses In ProTrainings CE Catalog

Refunds are available as long as you have not completed the course and received a completion certificate. Once you have completed the course and obtained a certificate of completion, no refunds will be issued. Refunds will only be issued if requested within 60 days of purchase. No refunds will be given after 60 days.

Physical Goods

If a product you purchase is defective or did not arrive as expected for any reason, you can request a full refund within 30 days of receiving your item.

Please call customer service at 616-855-2500616-855-2500 to request a refund and we would be happy to assist you.